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Privacy Policy

Effective Date: January 13, 2026

Better Snax Co. ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and disclose your information when you visit our website www.bettersnaxco.com (the “Site”) and when you purchase products from us as a third-party reseller of snacks.

By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

 

1. Information We Collect

We collect both personal and non-personal information to fulfill orders, provide customer service, and improve your experience.

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a. Information You Provide to Us

When you make a purchase or contact us through the Site, we may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely by a third-party payment processor)

  • Order history

  • Any other details you voluntarily provide (e.g., feedback or support requests)
     

b. Information Collected Automatically

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the Site

  • Referring URL

  • Cookies and tracking data (see Section 4)

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate about your order or account

  • Respond to customer inquiries

  • Improve website functionality and user experience

  • Send promotional or product-related emails (you may opt out at any time)

  • Prevent fraud and ensure website security

  • Comply with applicable legal requirements

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3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Such as payment processors, shipping carriers, analytics platforms, and website hosting providers, solely for business operations.

  • Product Suppliers: Limited information (like order details or shipping info) may be shared with our snack brand partners or distributors to fulfill your order or handle warranty issues.

  • Legal Requirements: If required by law or to protect our legal rights.
     

We ensure any third parties we work with follow appropriate data protection standards.

 

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable shopping cart and account functionality

  • Analyze site traffic and usage patterns

  • Personalize content and marketing
     

You can control cookies through your browser settings. Disabling cookies may impact your user experience on the Site.

 

5. Payment Processing

We use third-party payment gateways (such as Stripe, PayPal, etc.) to securely handle your payment information. We do not store full credit card numbers or sensitive payment data on our servers.

 

6. Your Rights and Choices

You may:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of marketing communications
     

To exercise these rights, contact us at hello@bettersnaxco.com

 

7. Data Retention

We retain your information only as long as necessary to fulfill your orders, meet legal obligations, resolve disputes, and enforce agreements.

 

8. Security of Your Information

We implement industry-standard security practices to protect your data. However, no method of transmission over the internet is completely secure.

 

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect information from children. If we become aware that a child has submitted personal data, we will delete it.

 

10. Third-Party Links

Our Site may include links to third-party websites (e.g., snack brands or shipping providers). We are not responsible for their privacy practices or content. Please review their privacy policies separately.

 

11. International Users

We primarily serve customers in the United States. If you are accessing the Site from outside the U.S., you consent to the transfer and processing of your information in the U.S., where privacy laws may differ.

 

12. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a new effective date. We encourage you to review this page periodically.

 

13. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

Better Snax Co.
Nashville, TN
Email: hello@bettersnaxco.com
 

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